Refund policy

We have a non-refund policy. However if the item is damaged or faulty we're happy to exchange the item within 14 days of purchase.

No Returns or Exchange for International Orders.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us here.

You can always contact us for any questions or queries at support@al-layth.co.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.